Frequently asked questions

Everything you need to know about reading with NovelViz — safely and on your terms.

About NovelViz

What is NovelViz?
NovelViz is an AI-powered reading companion that lets you ask questions about books and generate images from scenes and characters — all strictly limited to content you've already read. No spoilers, ever.
How does the spoiler protection work?
When you set your current chapter, every AI interaction is gated to only use content from chapters you've reached. Claude cannot reference anything beyond your current chapter, even if it knows the story.
Do I need to own the book to use NovelViz?
Yes — NovelViz is a companion to books you already own in the real world. You tell us which book you own and where you are in it. We provide the intelligence layer on top of that.

Using NovelViz

How do I add a book to my library?
Browse the Discover page, click on a book, and click Start Reading. The book is added to your library automatically.
How do I set my reading progress?
On the reader page for any book, use the chapter selector to set which chapter you're currently on and click Save Progress.
How accurate are the AI answers?
Claude answers using only text from the book up to your current chapter. If something hasn't been mentioned yet, it will tell you rather than making something up.
Can I generate images of any scene?
You can generate images of characters, locations, objects and scenes — but only from content you've already read. The AI draws visual details directly from the book's descriptions.

About the Images

Why do the generated images look different from the film or TV adaptation I know?
NovelViz generates images directly from the author's original descriptions in the book — not from any film, TV show, or other adaptation. This means you're seeing the story as the author imagined it, which is often quite different from how it's been portrayed on screen. We think that's part of the magic.
Why does the same character look different in different images?
Each image is generated independently using descriptions from the book text. While we work hard to extract accurate visual details, character appearance can vary between generations. Consistent character appearance across multiple images is something we're actively improving.
Can I generate images from any scene?
You can generate images of any character, location, object, or moment — but only from content you've already read. The AI draws visual details directly from the book's descriptions up to your current chapter. Anything beyond where you are in the story is strictly off limits.
What is the generated prompt?
When you create an image, you write a short original prompt describing what you want to see. NovelViz enriches that using passages from the book (only up to your current chapter) plus instructions for the image model. The generated prompt is that expanded, model-ready text — it is what was actually sent to produce your image. It is usually longer and more detailed than what you typed, and may include style, lighting, composition, and scene details inferred from the book.

Books & Content

Why isn't my book available?
NovelViz currently features public domain classics. We're actively working with publishers and authors to expand the catalogue. You can request a book from the Discover page.
How do I request a book?
Use the book request form on the Discover page. We pass real demand data to publishers to help prioritise new additions.
Are the books free to read on NovelViz?
NovelViz is not an ebook reader — you won't find the book text here. We provide AI features for books you already own.

Publisher partnership

How do readers discover my books?
We can feature your work to a highly targeted audience of people who are already deep in a reading experience. Discovery feels natural — readers never get the sense that they are being served an advertisement.
Can we link to where readers buy the book?
Yes. You can point readers to retailers, your press page, or anywhere you sell — so the path from curiosity to purchase stays clear.
What does it cost to partner with NovelViz?
Free for partners, always.
Can users read my book on your site?
No. NovelViz is not a place to read a full book the way you would on a free ebook site. Readers use it as a spoiler-safe companion—chapter-aware questions, images, and help—while they read the copy they already bought or borrowed. Your listing connects engaged readers with your work; it does not replace your retail channels or put the complete text out for casual browsing.
How is my book stored and used to generate answers and images?
When a partner title goes live, the manuscript is split into many small, labelled segments by chapter—we call those chunks—and stored in our database. We also build embeddings (compact numeric fingerprints) that help the system find the right passage when a reader asks something. Each time someone gets an answer or an image, only the chunks from chapters they have already reached are used for that request. The material stays inside NovelViz’s systems to run those features for logged-in readers; it is not presented as a browsable book, and readers cannot read ahead of their saved progress.

Plans & billing

What happens when I upgrade mid-month?
[PLACEHOLDER — TO FINALIZE] When you upgrade to a higher tier, Stripe charges a prorated amount for the rest of your billing cycle. As a thank-you for upgrading, we reset your monthly image and Q&A counters so you receive the full allowance for your new tier right away. Your purchased credit balance is not affected.
What happens when I downgrade?
[PLACEHOLDER — TO FINALIZE] Downgrades take effect at the end of your current billing period — you keep your current tier's limits until then. We do not reset your usage counters when you downgrade. This prevents gaming the system by upgrading and downgrading repeatedly to farm extra allowance.
How do credit packs work?
[PLACEHOLDER — TO FINALIZE] Credit packs are one-time top-ups that never expire. Your monthly subscription allowance is always used first; credits are only spent after that monthly quota is exhausted. Images and questions can cost different amounts of credits. Upgrading your subscription tier can lower the per-credit price on future pack purchases.

Account & Privacy

Is my reading data private?
Yes. Your reading progress, questions, and generated images are private by default. You choose what to share to the public gallery.
How do I delete my account?
You can delete your account from your account settings page. This permanently removes all your data.
Is NovelViz free?
NovelViz offers a free tier with core features. Premium plans with additional image generations and features are coming soon.